Hello to all. It’s been a little bit since I last wrote. I promise to write more. A lot of thoughts and ideas have been running through my head. I have been working to make sense of it all and how it fits in with the customer experience journey I have come to learn and educate myself about. I’d like to share an article where I was fortunate to have a few of my thoughts submitted. The article speaks about 2018 customer experience predictions. The content in this article is thought provoking and important to consider if businesses plan on delivering an even better customer experience in 2018.
Have a look.
A big shout out to Survey Gizmo for allowing me to participate and share my thoughts.
Please share your thoughts on what you feel will be important in 2018 for an exceptional customer experience delivery.
I appreciate you taking the time to read and share my content. #customerserviceisreal
Happy Holidays to everyone!