2018. What experiences can the customer look forward to?

Hello to all. It’s been a little bit since I last wrote.  I promise to write more. A lot of thimages-customer feedbackoughts and ideas have been running through my head. I have been working to make sense of it all and how it fits in with the customer experience journey I have come to learn and educate myself about.  I’d like to share an article where I was fortunate to have a few of my thoughts submitted. The article speaks about 2018 customer experience predictions. The content in this article is thought provoking and important to consider if businesses plan on delivering an even better customer experience in 2018.

Have a look.


A big shout out to Survey Gizmo for allowing me to participate and share my thoughts.

Please share your thoughts on what you feel will be important in 2018 for an exceptional customer experience delivery.

I appreciate you taking the time to read and share my content. #customerserviceisreal

Happy Holidays to everyone!


Author: dbeaumont16

Known for delivering outstanding customer support to clients, David Beaumont is a knowledge seeker and results driven visionary who builds relationships with clients and peers by aiding the end-user through training and development tasks. David is a qualified support professional, HDI Certified and holds a Bachelor of Science in Business Administration, Finance from The Ohio State University. He has more than 15 years of experience in customer service, EDI and client support. You can follow him on Twitter @dbeaumont266 or feel free to comment on his blog: https://customerserviceisreal.wordpress.com. You can also connect with him via LinkedIn: https://www.linkedin.com/in/david-beaumont-9299b46/

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