I had the opportunity to be a guest blogger on the site http://www.cxservice360.com/
where Kelechi Okeke is the founder. I wrote a post about what it takes to make a customer. Please stop over and take a look. How To Make A Customer
Remember there is a lot of consideration that goes into getting a customer and keeping them. You have to be prepared to spend the time and do you due diligence so that you can be assured you are delivering on the promise made to the customer.
I appreciate you taking the time to read my blog posts. Please share if you find the content customer service helpful.